M&M studio nyc Nails and Eyelashes - New York, New York

Blissedhappiness Karina

Not coming again. After two satisfactory manicures, I expected a similar level of quality, but what I received was unacceptable.

The technician assigned to me clearly lacked the necessary skills. My cuticles were left chipped and uneven, and the polish started chipping the very next day. I spent nearly two hours in the salon for just a regular 1 color gel polish with no design, yet the results were far from what I requested. Despite my efforts to communicate my expectations with pictures, the language barrier made it impossible to convey what I needed.

When I raised my concerns with the manager, she was dismissive. Her suggestion that I return the next day to fix my nails, risking further damage in the process, showed a complete lack of compassion and concern for customer satisfaction. It felt as though her only priority was making money, not ensuring a positive client experience.

I chose this salon based on trust, and I am incredibly frustrated with the service I received. This experience has made me reconsider my loyalty to this place.

Julia

This place is sooo good! My friend took me here for my birthday. I noticed the technician was very careful and meticulous when prepping my nails and doing the art. She looked very carefully at my nails and took her time.

I tried another salon closer to my apartment after that but the attentiveness and quality wasn’t as good so I came back to M&M and was not disappointed! Again received great care and attention to detail and I feel that the gel they use is much better quality.

Alicia

They do consistently flawless work. Every brushstroke is intentional. I've had Sasa and Moyo and both ladies are fantastic. My only gripe is that for the price, the front desk hospitality could be a little better. One of the front desk receptionists has a bit of an attitude. She makes you feel dumb for asking reasonable questions, scoffs at certain comments, and is generally not very nice. Looking at other reviews, I see this has happened to others as well. It’s a shame because they really do fantastic work.

Charlene Dunn Morono

I’ve been going here since April, and this is the only place where my gel has lasted longer than two weeks. The ladies are so careful with their work and your nails, even when removing the polish. The manicures may be pricey, but it’s been worth it and has helped me curve my nail-biting habit! My nails have never felt this strong!

Nana Wanvanus

Best nail salon in town! The place is clean, nice staffs. Everyone is friendly and welcoming. I got my nails done with Yuka san, she’s the best and knew what I needed. Love her works!

Sea

My absolute favorite nail studio! The staff are so sweet and friendly and they do such beautiful work!! I will continue coming here any time I need my nails done!

Paulina Leah Light

I really wanted to be a loyal customer here but 2 out of the 3 times my gel nails with hard coat started to chip within 24 hours and got worse after then. I appreciate that they can fix the nails within a week but that’s not feasible for my time having to go back after every nail appointment. Hopefully they can take this review and figure out why that’s happening and make necessary changes.

Wendy Appelle

Excellent place to get a gel manicure. Nail technicians are artists here! And prices are well priced/affordable, considering how much it costs to get a gel manicure in the city.